Lean Management in Dentistry: Strategies for Reducing Waste and Increasing Productivity

Abstract

This study explores the application of lean management strategies in dental clinics. This qualitative study employed a descriptive-analytical approach using semi-structured interviews with 24 dental professionals from diverse countries. Participants were selected through online announcements, and data collection continued until theoretical saturation was reached. Interviews were conducted via video calls, recorded, and transcribed for analysis. Data were analyzed using thematic analysis with NVivo software, identifying key themes related to lean management in dentistry, including waste reduction, workflow optimization, and productivity enhancement. The results indicate that waste reduction strategies, such as minimizing material waste, eliminating redundant procedures, and optimizing inventory management, contribute to increased efficiency in dental clinics. Participants highlighted process optimization methods, including standardizing workflows, improving patient scheduling, and integrating automation, as crucial for reducing operational delays and enhancing service quality. Additionally, productivity enhancement was linked to effective time management, staff coordination, and performance monitoring, with digital tools and structured training programs playing a key role in facilitating lean adoption. The findings align with previous research demonstrating that lean management improves resource utilization, staff efficiency, and patient satisfaction in healthcare settings. Lean management strategies offer a structured approach to improving operational efficiency and patient care in dental clinics. By reducing waste, streamlining workflows, and enhancing staff productivity, lean methodologies contribute to cost savings, optimized resource allocation, and improved patient experiences. Successful implementation requires leadership commitment, ongoing staff training, and investment in digital technologies to sustain lean initiatives in dental practice.