The Role of Psychological Safety in Promoting Mental Well-Being in Dental Clinics

Abstract

This study aimed to explore the role of psychological safety in promoting mental well-being among dental professionals. A qualitative research design was employed, utilizing semi-structured interviews with 34 dental professionals from diverse countries. Participants were recruited through online announcements, and interviews were conducted via video calls. Thematic analysis was performed using NVivo software, with theoretical saturation guiding data collection. Key themes were identified, including supportive leadership, collegial relationships, workplace culture, mental well-being strategies, and patient interaction dynamics. The results revealed that supportive leadership, characterized by open communication and emotional support, significantly enhanced psychological safety. Collegial relationships, particularly peer support and team cohesion, played a crucial role in reducing workplace stress. A positive workplace culture that prioritized respect, inclusivity, and ethical conduct fostered a sense of security and belonging. Access to mental health resources and structured well-being programs further contributed to practitioners' psychological resilience. Managing emotional labor in patient interactions was identified as a key challenge, with participants emphasizing the need for training on coping strategies. These findings align with existing literature on psychological safety in healthcare, reinforcing the importance of organizational interventions to support mental well-being. Psychological safety is a fundamental component of workplace well-being in dental clinics, influencing both professional satisfaction and patient care quality. Dental organizations should implement leadership training, peer support programs, and mental health initiatives to create psychologically safe environments. Addressing emotional labor challenges and promoting a culture of respect and inclusivity can further enhance the well-being of dental professionals. Future research should explore the long-term impact of psychological safety interventions on mental health outcomes in dental settings.