Burnout Syndrome in Dental Professionals: Causes, Consequences, and Coping Strategies

Abstract

This study aimed to explore the causes, consequences, and coping strategies associated with burnout syndrome among dental professionals. This qualitative research utilized a phenomenological approach to examine the lived experiences of burnout among dental professionals. Data were collected through semi-structured interviews with 36 participants, including dentists, dental hygienists, and dental assistants, from diverse countries. Participants were recruited through online announcements, and interviews were conducted via video calls. Theoretical saturation determined the sample size. Interviews were transcribed and analyzed using NVivo software through inductive thematic analysis, involving open, axial, and selective coding to identify key themes related to burnout. The results indicated that burnout in dental professionals is primarily caused by excessive workload and time pressures, emotional exhaustion from patient care, lack of autonomy, workplace conflicts, financial pressures, and work-life imbalance. The consequences of burnout included chronic fatigue, sleep disturbances, anxiety, depression, professional dissatisfaction, strained interpersonal relationships, and a decline in patient care quality. Participants adopted various coping strategies, including stress management techniques such as mindfulness and relaxation, social support from colleagues and family, professional development through continuing education, organizational changes like improved workload distribution, and psychological coping mechanisms. These findings align with previous research on burnout and stress management in healthcare professionals. Burnout syndrome is a significant occupational challenge for dental professionals, leading to adverse physical, mental, and professional outcomes. Addressing burnout requires systemic changes, including better workload management, enhanced mental health resources, and promoting work-life balance. Future research should investigate long-term interventions and organizational policies to mitigate burnout in dentistry.